CFM works with Symitar to transform branch experience

CFM has expanded its relationship with Symitar® to bring core-integrated transformation to credit unions, the company said.

This new agreement expands the cash automation offering with the Branch Transformation Ecosystem which includes iQ analytics, Interactive Digital Signage with Service Sidekick, NEXT self-service kiosks, and Remote Transaction Assist (RTA).

The flexible ecosystem of innovations provides building blocks for transformation by solving very specific branch needs. NEXT provides a solution for migrating full-service transactions to self-service. RTA enables Universal Associates and open branch designs by allowing transactions to be processed from anywhere in the branch. Interactive Digital Signage with Service Sidekick accelerates member discovery of products to increase cross-sales and engagement. iQ is a business intelligence tool for making smarter decisions in purchasing, deploying, and optimizing cash recyclers and dispensers.

All solutions are interconnected, and while each are impactful alone, transformation efforts multiply when they are used together.

Symitar®, a division of Jack Henry & Associates, Inc. (NASDAQ: JKHY), is a leading provider of integrated computer systems for credit unions of all sizes. Symitar has been selected as the primary technology partner by more than 800 credit unions, serving as a single source for integrated, enterprise-wide automation and as a single point of contact and support.