California city picks Accela Civic Platform for USD3.2m upgrade

Accela has been selected by Huntington Beach, California, to update and streamline the city´s outdated permitting system, the company said.

The Huntington Beach City Council unanimously approved the USD3.2 million tech initiative to replace the current software used within its building, fire, planning and public works departments–which has been in place for more than 14 years.

Featuring an open architecture and centralized database, the Accela Civic Platform allows for event, transaction and contact activity to be shared across city departments, increasing communication between office and field workers, citizens and businesses. The platform will also allow the city to offer enhanced customer service while providing contractors, building inspectors, fire companies and code enforcement officers access to mobile solutions that speed processes and response time.

Accela will work closely with the city to implement the Accela Civic Platform, installing the system and training Huntington Beach employees as part of the contract.

Once installed, the platform will allow residents online access to government services — including making payments, renewing business licenses and reporting possible code violations — from a variety of city departments, many of which did not previously have an online option. The city will also be implementing a custom Fire App developed by CityGov App, in partnership with Accela.

Accela provides a platform of cloud-based productivity and civic engagement solutions to governments of all sizes worldwide. The Accela Civic Platform includes solutions to cost-effectively manage critical enterprise functions, and mobile apps to foster greater citizen engagement. It is headquartered in San Ramon, California, with offices in San Francisco, New York, Boston, Portland, Melbourne and Dubai.