CSG Systems International, Inc. (NASDAQ: CSGS) said that Buckeye Broadband will use CSG´s market-leading revenue and customer management solutions to power the next evolution of its services and overall customer experience.
Buckeye Broadband is a full-service provider of cable, internet, and phone services for more than 170,000 residential and commercial subscribers across Northwest Ohio and Southeast Michigan. The company chose CSG and its revenue and customer management solutions to enhance the customer experience, create new internal efficiencies and provide the flexibility to quickly launch new services.
Buckeye Broadband will use a variety of solutions from CSG, including the company´s award-winning Advanced Convergent Platform (ACP) revenue management platform, the company´s full call center suite of solutions, as well as print and mail services for customer invoicing.
CSG will convert customers from Buckeye´s existing systems onto the company´s platforms using a unique, purpose-built conversion process that moves customers from one system to another without disruption to the client´s business or end consumer.
Buckeye Broadband is a regional communications company, offering high-speed internet service across its fiber optic network in NW Ohio and SE Michigan.
CSG International helps clients launch and monetize communications and entertainment services in the digital age.