Broadvoice, an award-winning provider of hosted voice, unified communications (UC) and SIP trunking services for businesses, has acquired Tustin, Calif.-based XBP Inc., in a move that will enhance the Broadvoice portfolio of technology and complement its commitment to providing an amazing customer experience, the company said.
XBP is a focused, development-oriented company with unique telephony and contact center offerings, whose proprietary communications software is focused on creating a superb user experience.
The platform allows for the integration of simple CPaaS and complex UCaaS applications. Developers can use XBP´s Twilio-compatible APIs and WebRTC SDK to hook into the suite of advanced collaboration features. Its strong team of developers has created a seamless, clean and easy-to-use interface which goes far above and beyond the industry norm for intuitive interactions with technology.
One of XBP´s core strengths is in deep reporting and analytics integration, enabling customers to better understand user behavior. For example, tools like Advertising Analytics allow users to measure and follow through on outreach campaigns, from local to nationwide. Other tools like voice recording on-demand and voice-to-text conversion provide solid, searchable data that enhance successful client relationships.
The acquisition will consolidate two engines of innovation in Southern California, and will allow XBP´s technology to gain nationwide exposure as Broadvoice integrates the XBP UI into its products and services.
For channel partners, the tie-up will enable them to expand their portfolio options with a differentiated UX.
XBP´s entire workforce will be joining Broadvoice.
Headquartered in Los Angeles, Broadvoice is a premier provider of cloud phone service, contact center solutions, collaboration and conferencing. Utilizing the latest cloud communications technology, Broadvoice helps businesses achieve higher call quality and faster internet speeds while reducing overall costs and improving efficiency. The company continuously delivers a full suite of secure, reliable, real-time communication solutions that help businesses connect with customers anywhere, any time and with any device. Broadvoice has been ranked in the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing Private companies in America.
Headquartered in Tustin and founded in 2012, XBP is known for telephony and contact center offerings. XBP has a clear vision to deliver excellence in all aspects of the user experience through proprietary communications software.