Broadview Networks, a leader in cloud-based unified communications (UC) and information technology services, has launched an enhancement to its online portal, MyOfficeSuite Agent, with Quote to Contract, the company said.
In a single virtual or face-to-face meeting with a customer, Quote to Contract allows agents to create quotes and turn them into executable contracts within minutes right through the portal. When combined with Broadview´s Order Wizard, a complete UC suite, including a business phone system, audio and video web conferencing, chat and more, can be ordered, configured and installed by the next day.
Agents can easily expedite the order process with Broadview´s unique tools that eliminate delays usually associated with switching platforms, such as waiting for paperwork and dialogue with product managers, so sales momentum is maintained.
Agents can even preconfigure the entire system, including adding phone numbers and creating extensions and auto attendants, before installation so that customers can immediately begin to use the system once activated. The streamlined process allows agents to be more responsive to customers making a move to the cloud without interrupting their critical communications.
Broadview Networks is a network-based business communications provider serving customers with local and long-distance voice and data communications, and patented hosted VoIP systems, data services and a full suite of managed and professional services. It also provides an innovative portfolio of bundled, hosted IP phone and cloud computing services designed to meet the unique application requirements of diverse workforce groups. Its customers benefit from award-winning customer service, including a web-based account management tool and a primary point-of-contact for real-time, personal customer care.