British Airways has announced that, as part of its GBP 6.5bn investment plan for customers, it is refreshing its First and Club lounges at Chicago O´Hare Airport, as well as revealing more details on its lounge improvements at Edinburgh and Berlin, the company said.
Due to be completed in Spring 2020, customers travelling through Chicago in the First or Club lounges will receive a personal and more interactive welcome in new look reception areas.
British Airways is also refreshing its lounge in Edinburgh where it serves customers travelling in Club Europe on one of the up-to-20 flights to London each day.
By early Spring customers using the airline´s lounge in Berlin will see new furnishings, carpet and décor, with up to 10 daily flights between the two capital cities.
Photos of previous lounge refreshes, which give a feel of the changes being made, are attached to this release.
As part of its 2020 lounge upgrade activity, the airline will also be refreshing a number of its lounges at Heathrow Terminal 5 as well as redesigning and relaunching the Elemis Spa at JFK. More details on this will follow in due course.
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