BlueCross Plans Expansion of Telehealth Access With In-Network Providers

BlueCross will further expand affordable access to telehealth services by covering virtual visits with in-network providers at the same benefit levels as in-person visits, the company said.

This change includes primary care providers, specialists and behavioral health providers with this capability.

The insurer has supported telehealth in a variety of ways over the past several years, with a focus on rural access to care. Now, BlueCross is expanding that effort more broadly.

This change is effective through April 30, but the insurer is committed to evolving its practices and policies as the pandemic situation evolves. Earlier this month, the insurer also waived member costs for telehealth visits through PhysicianNow.

BlueCross BlueShield of Tennessee is a taxpaying, not-for-profit health plan serving more than 3.5 million members in Tennessee and around the country. The Chattanooga-based company was founded in 1945 and is celebrating its 75th anniversary of bringing peace of mind to its members and local communities. BlueCross BlueShield of Tennessee Inc. is an independent licensee of the BlueCross BlueShield Association. For more information, visit the company´s news center at