Black Knight to integrate concierge service into mobile app

Black Knight, Inc. (NYSE: BKI), a provider of integrated software, data and analytics to the mortgage and real estate industries, announced it is integrating the Househappy application into its Servicing Digital mobile solution, the company said.

Servicing Digital is a powerful retention tool for mortgage servicers that gives their customers both self-service capabilities and valuable information about their mortgages. Customers can use Servicing Digital to make loan payments from their mobile devices, explore various “what-if” scenarios around payment, refinance and equity options, and receive important notifications about their loans.

Househappy is an all-in-one home concierge suite that enables homeowners to digitally track home maintenance information and records, be notified of upcoming service needs, and schedule repairs and services from a list of pre-approved contractors with a single click or phone call. Through a Househappy concierge expert, homeowners can expect repairs and renovations to be managed professionally — easing the stress and cost of projects.

Adding Househappy to Servicing Digital enhances the solution´s already robust offerings by adding additional capabilities and creating valuable cross-sell opportunities, which will help servicers enhance their customer relationships.

Servicing Digital is a consumer-centric, mobile solution available as either a native app or responsive web design that offers customers of financial institutions detailed, timely and highly personalized information about their loans; fast, around-the-clock access to home and loan information that is relevant and easy to understand; the ability to make a mortgage payment; and simulators and tools to show how wealth can be built from these real estate assets. The solution was built with the consumer´s needs in mind and provides servicers with a platform for continual engagement with their customers, building stronger relationships and increasing retention.

Through its application, Househappy makes homeownership easier. The technology simplifies relationships with home maintenance vendors and provides digital storage solutions for home information. Moreover, real people provide real customer service through Househappy´s concierge team. Househappy is available throughout the US and based in Portland, OR. Visit www.househappy.com for more information.

Black Knight is a provider of integrated software, data and analytics solutions that facilitate and automate many of the business processes across the homeownership lifecycle. For more information on Black Knight, visit www.blackknightinc.com.