Birch releases new desktop, tablet, mobile apps

Birch Communications, Inc. has released its TotalCloud PBX Hub, which is available on the company´s TotalCloud PBX Platform and includes collaboration features that allow end-users to make and receive calls from any device as if they were in the office, the company said.

Birch also announced a new release of its TotalCloud PBX product suite with targeted Cloud communications solutions for small and medium-sized businesses (SMB).

TotalCloud PBX combines all unified communications and collaboration (UCC) tools into a single virtual meeting “room” and eliminates the need to send cumbersome bridge numbers and passcodes, making it easy for groups to meet, chat, share desktops, and talk via audio and video conferencing.

The service enables “find me/follow me” functionality that will simultaneously ring all devices and allow the user to make an outbound call from smartphones without sharing private phone numbers — all from the new TotalCloud PBX Hub app. This “always on” service transparently transitions from one cloud network node to another for continuous connectivity. Likewise, in the event of a local service outage, the phone system is designed to default to mobile solutions, providing an immediate backup solution.

Birch Communications provides communications, network, cloud and IT solutions. It delivers cost-effective solutions that assist small, mid-sized, enterprise and wholesale businesses to increase their productivity.