Mobile messaging software provider Benbria has become the official supplier of mobile guest engagement solutions for Preferred Hotels & Resorts, the company said.
This arrangement provides members of the world´s largest independent hotel brand with a technology solution that is changing the way top hoteliers engage with their guests. Through this partnership, Preferred Hotels & Resorts member properties can deploy the Loop® suite of 1:1 messaging solutions for guests to request services, provide comments on their stay, and enhance their overall experience.
Properties using Loop® can receive and seamlessly route messages sent from the personal mobile device of a guest to the appropriate team member for resolution.
Preferred Hotels & Resorts is the world´s largest independent hotel brand, representing more than 650 distinctive hotels, resorts, residences, and unique hotel groups across 85 countries.
Loop®, by Benbria Corporation, is a mobile messaging and engagement solution that helps brands to enhance the customer experience.
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