As the COVID-19 (coronavirus) pandemic continues to impact the lives of people around the world, Avaya Holdings Corp. (NYSE:AVYA) is helping businesses, educational institutions, healthcare providers, governments and other organizations quickly adapt to a remote workforce and enable collaboration and communications to help keep people connected, productive and safe, the company said.
Education institutions including colleges and universities along with non-profit organizations are benefiting from Avaya Spaces, the company´s video and collaboration solution which is being offered for free. Since January, Avaya has seen a 500 percent increase in video collaboration traffic on the Avaya Spaces platform.
Contact center clients around the world who are challenged with maintaining high levels of customer engagement are benefitting from the complimentary 90-day access licenses Avaya has extended to shift their office-based contact center agents to a remote workforce.
In the government sector, the company has responded to urgent requests from officials around the world and has established immediate video collaboration and communications solutions that successfully enable their operations to continue working seamlessly and effectively.
Avaya enables organizations to create intelligent communications experiences for customers and employees. Avaya builds open, converged, and innovative solutions to enhance and simplify communications and collaboration. For more, visit https://www.avaya.com.