APEX initiates award to recognize everyday airline heroes

The Airline Passenger Experience Association (APEX) said it has announced a new awards program that will single out the individuals or airline team members who go above and beyond to elevate the air passenger experience.

“From the ground up, the people behind the airlines work tirelessly to deliver comfort, peace of mind and a memorable passenger experience; this award is for them,” said Joe Leader, APEX CEO. “As the industry´s flagship organization devoted to the full passenger experience, APEX is proud to recognize these outstanding individuals.”

APEX provides a unique global forum for the world´s leading airlines, top industry suppliers, government organizations, major media groups and related industry leaders to delve deep into the evolving needs of air passengers. The nearly 40-year-old international association is committed to finding exciting new solutions to elevate, meet and exceed passenger expectations. Recognizing major industry and airline accomplishments has long been at the heart of the APEX mission, serving as a crucial incentive to keep improving. But the APEX Hearts program is the first of its kind for the industry.

APEX encompasses a network of businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe.