Airline Passenger Experience Association (APEX) has recognized Alaska Airlines, Qatar Airways, Emirates, and Jet Blue with 2019 Passenger Choice awards, the company said.
The awards recognize excellence in seat comfort, cabin service, food and beverage, entertainment and Wi-Fi.
The APEX PCAs are based on passenger feedback gathered through APEX´s partnership with TripIt from Concur, the world´s highest-rated travel-organizing app. Using a five-star scale, more than one million flights were rated by passengers across nearly 500 airlines from around the world between July 1, 2017, and June 31, 2018.
APEX´S 2019 Global Passenger Choice Award Winners are:
Alaska Airlines: Best Seat Comfort
Qatar Airways: Best Cabin Service
Emirates: Best Entertainment
Qatar Airways: Best Food & Beverage
JetBlue: Best Wi-Fi
Although the winners of the Global PCAs were announced at APEX EXPO, the regional awards will be announced and presented at APEX´s upcoming regional events.
APEX encompasses a network of businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. As a non-profit, APEX reinvests all of its resources to better serve its members.