Anthem Blue Cross offering telehealth options

Anthem Blue Cross is now offering its Medi-Cal consumers the option to use telehealth as a no-cost, covered benefit through Anthem´s telehealth platform, LiveHealth Online, the company said.

By using a smartphone, tablet or computer that has a webcam, Anthem Blue Cross Medi-Cal consumers can log into LiveHealth Online´s website or mobile app to visit with board-certified doctors, licensed therapists, psychologists and psychiatrists. These online video sessions offer a private and secure option for accessing non-emergency medical care and behavioral health support from the comfort of home.

LiveHealth Online allows consumers to access doctors and therapists 24 hours a day, 7 days a week, 365 days a year, including holidays. Anthem Blue Cross Medi-Cal consumers across the state can simply log on to or download the LiveHealth Online mobile app, register their information and talk to a doctor without an appointment or long wait times.

Visits with psychologists, therapists and psychiatrists require appointments, but can be conducted 7 days a week, including on nights and weekends.

LiveHealth Online is a telehealth tool providing consumers with convenient access to US-based board-certified doctors and licensed therapists via live video chat on their smartphone, tablet or computer with a webcam.

Healthcare providers using LiveHealth Online can diagnose, treat and write a prescription. Since its launch in 2013, hundreds of thousands of consumers have signed up for and had video visits using LiveHealth Online with registrations and usage growing daily. LiveHealth Online is the trade name of Health Management Corporation, a subsidiary of Anthem, Inc. For more information, visit