Amerigroup Texas allows consumers to access healthcare via telehealth at no cost

Amerigroup Texas is now offering Medicaid consumers the option to access medical and behavioral healthcare providers through telehealth visits at no cost, the company said.

On Aug. 1, Amerigroup Texas launched a new Medicaid benefit that allows eligible consumers to log into LiveHealth Online through a smartphone, tablet or computer that has a webcam, to visit with board-certified doctors, licensed therapists, psychologists and psychiatrists. Also, because this telehealth option is being extended as a benefit, eligible Amerigroup Medicaid consumers do not pay a fee to see healthcare providers via LiveHealth Online.

LiveHealth Online video sessions offer a private, secure alternative for accessing non-emergency medical care in English or Spanish. It is a convenient way to get quality care for common health conditions such as coughs, colds, cuts, bruises, sprains, strains and other non-emergency/non-life threatening issues. It also expands options for accessing behavioral health resources, which may be hard to find or access.

Amerigroup Texas has extended LiveHealth Online to its STAR and CHIP consumers across the entire state as well as its STAR Kids and STAR+PLUS consumers who are not dually eligible for Medicare and Medicaid. Amerigroup Texas consumers who may not be eligible to claim this benefit include dual eligible STAR+PLUS, dual eligible STAR Kids and CHIP Perinate health plan consumers. To learn more about LiveHealth Online or to register and access telehealth services, consumers can visit livehealthonline.com.

Amerigroup Texas helps improve health care access and quality for approximately 850,000 Texans by developing innovative care management programs and services. Consumers are assured care that is not only accessible, but also accountable, comprehensive, integrated and patient-centered. Amerigroup Texas provides ongoing community relations and outreach to encourage consumers to become active participants in their health care. Through health education programs, consumers are empowered to choose and sustain a healthy lifestyle. For more information about Amerigroup Texas, visit www.myamerigroup.com/tx.