American Airlines has announced team members from flight service, airport customer service and premium customer services have begun a six-month field test of new uniforms, the company said.
The field test is the next step in delivering an industry leading uniform program designed in collaboration with frontline team members, ensuring the highest levels of textile safety, comfort, durability and brand integrity.
Over the past year, frontline team members from these workgroups have served on American´s Frontline Uniform Advisory Team (FUAT), making key decisions that have a direct impact not only on how American proceeds with the new uniform, but also the breadth and depth of the changes made to its uniform collection.
Those participating in the field test represent 51,000 team members who will don the new uniform when it rolls out in late 2019. Throughout the testing period, field testers will provide weekly feedback on the fit, form and function of the uniform and are responsible for listening to input from their colleagues and sharing that information, too.
American Airlines and American Eagle offer an average of nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries.