IBM (NYSE: IBM) has announced that American Airlines (NASDAQ: AAL) will use IBM Cloud as the foundation for a massive cloud transformation designed to make internal processes more efficient, faster, easier and adaptable to better handle site traffic during high volume periods, the company said.
Building on the strategic cloud partnership signed with IBM in 2016, American Airlines will migrate to the IBM Cloud a portion of its critical applications, including aa.com, its customer-facing mobile app and its global network of check-in kiosks. In addition, other workloads and tools, such as the company´s Cargo customer website, will also be moved to the IBM Cloud.
As part of the solution, American and IBM will work together to move critical applications to the IBM Cloud. In parallel, the two companies have teamed to rewrite these applications to the IBM Cloud Platform as a Service (PaaS), and establish a cloud-native architecture. As part of this process, American will work with IBM Global Services to leverage IBM´s Garage Methodology of creating innovative applications quickly through a micro-services architecture, design thinking, agile methodology, DevOps, and lean development.
IBM Cloud will help enable developers to quickly build and change application functionalities for the airline´s customers. These customer-facing systems will be on the IBM Public Cloud, while American maintains backend connectivity to other on-premise legacy and third-party systems, for true Hybrid Cloud functionality.
American Airlines and American Eagle offer an average of nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries. American has hubs in Charlotte, Chicago, Dallas/Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix, and Washington, D.C. American is a founding member of the oneworldÂ® alliance, whose members serve more than 1,000 destinations with about 14,250 daily flights to over 150 countries.