Allscripts helps US healthcare organizations implement telehealth support for virtual patient visits

Allscripts (NASDAQ: MDRX) clients across the nation have signed up to deliver telehealth visit capabilities in a quick timeframe to their patients, the company said.

The company has created a specialized plan for clients to swiftly implement telehealth at their organizations through its EHR-agnostic patient engagement platform, FollowMyHealth.

By converting appointments to telehealth, the solution limits interactions that could further spread the COVID-19 virus to patients and healthcare workers, as well as provides peace of mind to patients who are able to use telehealth visits and limit their exposure in times of this outbreak. In addition, the solution can help limit no-shows and cancellations while delivering care to those in need. During the COVID-19 crisis, Allscripts clients have increased the number of video visits by 9,000%.

This expedited implementation includes a step-by-step client decision workbook, 10 remote project hours for training, a specialized COVID-19 form and alert verbiage for patient outreach, enabling clients to be up and running in a matter of days. The average installation is less than 5 days from contract to go-live. The FollowMyHealth solution follows recommendations made by the CDC to proactively reach out to triage patients prior to appointments and explore alternatives to face-to-face visits.

Allscripts is a provider of healthcare information technology solutions that advance clinical, financial and operational results.