Alaska Airlines has announced a new policy for guests flying with emotional support and psychiatric service animals, the company said.
For tickets purchased on or after May 1, guests traveling with emotional support or psychiatric service animals must provide animal health and behavioral documents, as well as a signed document from a medical doctor or mental health professional, at least 48 hours in advance of departure.
The change does not apply to Alaska´s policy for traditional service animals.
Alaska Airlines, together with Virgin America and its regional partners, flies 44 million guests a year to more than 115 destinations with an average of 1,200 daily flights across the United States and to Mexico, Canada and Costa Rica. With Alaska and Alaska Global Partners, guests can earn and redeem miles on flights to more than 900 destinations worldwide. Learn about Alaska´s award-winning service at newsroom.alaskaair.com and blog.alaskaair.com. Alaska Airlines, Virgin America and Horizon Air are subsidiaries of Alaska Air Group (NYSE: ALK).