Airlines risk losing passengers due to poor Wi-Fi

Honeywell (NYSE: HON) has released results of a survey of airline passengers that found frustration with current in-flight Wi-Fi offerings are causing three out of four passengers to consider switching airlines to gain faster and more reliable Wi-Fi connections, the company said.

The report said that when traveling, passengers expect a reliable connection to stay in touch with their friends and family, get work done, or be entertained. If that means selecting another airline over their preferred choice, they will do it. More than 21 percent say they have already abandoned their preferred airline for an option with better in-flight Wi-Fi (up from 17 percent in 2014). Seventy-three percent of US millennials — those born between 1982 and 1998 — say Wi-Fi availability impacts the flights they book.

GX Aviation, a wireless broadband service provides constant, high-speed connectivity signal that follows airplanes and passengers flying anywhere in the world. Whether travelers are over land or water, they will have a similar Wi-Fi experience as they would have on the ground. GX Aviation is powered by Honeywell´s JetWave onboard hardware and Inmarsat´s Global Xpress Ka-band satellite network.

Honeywell is a diversified technology and manufacturing leader, serving customers with aerospace products and services, control technologies, turbochargers and performance materials.