airBaltic picks Boxever to personalize customer journey



Boxever, the Customer Intelligence Cloud for marketers, has announced that airBaltic, the airline in the Baltic region, has selected Boxever to support its mission of delivering world-class customer service through real-time, personalized engagement, the company said.

airBaltic, which reported its best ever operational results in 2017, is committed to putting the customer at the center of its business and partnered with Boxever given the company´s proven track record of working with the world´s airlines.

In addition to reporting record profits in 2017, airBaltic was recognized as the most punctual airline in the world by OAG analysts in early 2018. Its ability to consistently achieve high punctuality rates is further proof of airBaltic´s commitment to continuing to provide reliable and high-quality service to its passengers.

airBaltic is the world´s most punctual airline connecting the Baltic region with 70 destinations in Europe, the Middle East, and the CIS. airBaltic is a joint stock company that was established in 1995. Its primary shareholder is the Latvian state, which holds 80.05% of the stock. airBaltic achieved the best on-time performance globally in 2014, 2015, 2016 and 2017.

Boxeverâ„¢ is the Customer Intelligence Cloud for marketers. It connects all of your customer, product and operational data, putting your customer at the center of your business and enabling true 1:1 personalization. This results in lower acquisition costs, accelerated conversion rates, improved customer engagement and higher lifetime value. The company is headquartered in Dublin, Ireland. Learn more at www.boxever.com or follow on Twitter @Boxever.