Air New Zealand deploys team to support employees during COVID-19 crisis

Air New Zealand has announced it has deployed a special assistance team (SAT) to offer assistance to airline employees during the COVID-19 pandemic, the company said.

The Special Assistance Team (SAT) is made up of several hundred volunteers from throughout the airline and plays a vital part of Air New Zealand´s response to an emergency event. The team was most recently deployed to offer assistance following the White Island tragedy in December.

The airline is also supporting its staff through its dedicated Wellbeing Hub. The Wellbeing Hub provides information on financial support, managing anxiety, tips for self-isolation, working remotely, and protection from COVID-19. Staff are also able to access the airline´s Employee Assistance Program (EAP), which is an independent, professional support service that is available to all employees and their immediate family 24/7.

Air New Zealand is in the process of setting up the Āwhina Trust with the support of its union partners for the benefit of employees who are significantly impacted by COVID-19 and who are, or will be, struggling to manage day-to-day finances.

This fund includes money donated by Board members and the Executive as well as any payroll or leave donations made by Senior Leadership Team members. One-off grants will be made to the value of USD 750, depending on the need.