Aegis, Startek to create global provider of customer experience management

Aegis, a portfolio company of Capital Square Partners (CSP), and Startek, Inc. (NYSE: SRT) (Startek), both providers of outsourcing and technology services, have announced that they have completed a business combination transaction between the companies to create a provider of customer experience management, the companies said.

Aegis and Startek had previously announced that they had entered into a definitive agreement on March 14, 2018 relating to a strategic transaction to create a combined business of meaningful scale with combined pro forma 2017 revenues exceeding USD 700 million.

With the consummation of this transaction, an affiliate of CSP now owns approximately 55% and Startek shareholders existing prior to the consummation of the transaction own approximately 45% of the combined business.

Shearman & Sterling LLP acted as legal counsel for Aegis. William Blair & company, LLC acted as Startek´s financial advisor, and Jenner & Block LLP acted as Startek´s legal counsel.

Startek strives to be the most trusted BPO service provider delivering comprehensive contact center and customer engagement solutions. For more information, visit

Aegis is an outsourcing business solutions partner to global corporations in the telecom, technology, media, banking financial services and insurance, travel and logistics, retail and e-commerce and public sectors. Visit to learn more about solutions for global enterprises and their customers.

Capital Square Partners is a private equity fund manager based in Singapore, and regulated by the Monetary Authority of Singapore (MAS). It primarily invests in buyouts and control investments across multi-geography cross border businesses, with deep sector expertise and focus on technology, media and telecommunications, business services, healthcare, and consumer sectors. It has made a number of investments in the technology services and BPO sectors, and has extensive operational expertise in these areas. Additional information on CSP can be found at