

AirHelp, an international flight compensation company, has announced the release of its annual AirHelp Score ratings of the world´s best airlines and airports, the company said. 

The 2018 AirHelp Score resulted in new winners for airlines with Qatar Airways claiming the #1 spot, followed by Lufthansa and Etihad Airways. The AirHelp Score is the most comprehensive and accurate data-based evaluation of airlines and airports, rating them on quality of service, on-time performance, claim processing and online consumer sentiment analysis.

 Making improvements to on-time performance and claims processing allowed Qatar Airways to dethrone Singapore Airlines, which dropped to #4 among 72 airlines for 2018. Worldwide, Lufthansa, Etihad Airways and South African Airways rounded out the top five. The five airlines falling behind worldwide with the lowest ratings include Air Mauritius, Easyjet, Pakistan International Airlines, Royal Jordanian Airlines and WOW Air.

The 2018 AirHelp Score marks the company´s sixth report since it began evaluations in 2015. AirHelp developed this annual report to combine expert knowledge and industry expertise to give air passengers all the information they

AirHelp has helped more than five million people process airline compensation claims worth almost USD 369 million in total reimbursement. AirHelp has offices across the world, is available in 30 countries, offers support in 16 languages, and employs more than 500 employees globally.




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