Access to Telehealth Platform Helps Healthcare Providers During COVID-19 Pandemic

The Garage is offering immediate availability of its HIPAA-compliant telehealth application to current risk-bearing healthcare organization partners in efforts to help overcome communication and disruption of care challenges during this time, the company said.

As social distancing requirements impact patient travel and availability, and office visits become less available, ACOs and other healthcare organizations are struggling to best communicate with and treat patients, specifically those with chronic illnesses, comorbidities or other factors, such as age, which make them more susceptible to the virus, as well as other healthcare complications. For these organizations caring for vulnerable populations, there is a substantial need for a face-to-face human connection to ensure that patients have the right care.

Due to social distancing and concerns about spreading and contracting the virus, states across the US are establishing reimbursement criteria for telephonic communication services, while more organizations are moving to or seeing increased demand for telehealth solutions. In an effort to alleviate concerns and assist with patient care in the face of these changes, The Garage team has designed a workflow that allows providers to stand up their Ignite telehealth application with an implementation of just 2-3 days.

The Garage, based in Orlando, Fla., is a healthcare IT company exclusively focused on population health management. The company works with more than 100 Healthcare Organizations and over 17,000 providers, empowering them with a platform to create a more integrated, value-centered and patient-focused care experience. For more information, visit