Accenture (NYSE: ACN) is helping KPN enhance the customer experience by providing the telecommunications company with the Accenture Video Solution (AVS) — a hybrid Internet protocol television and over-the-top platform — for the delivery of video and related services, the company said.
The five-year agreement enables KPN to continue to scale its video business while providing new capabilities to accelerate innovation in an increasingly competitive market.
Under the new agreement, Accenture Digital Video will implement and run for KPN the latest version of its digital video platform, AVS 6. AVS 6´s web-scale solution enables KPN to continuously innovate on the platform, providing data-driven, micro-service capabilities to test, build, and scale highly personalized experiences that promote customer loyalty while optimizing costs across KPN´s entire business.
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