8×8, Inc. (NYSE:EGHT), a cloud provider of voice, video, collaboration and contact center solutions for over one million users worldwide, has announced that it has received Frost & Sullivan´s 2018 North American Integrated CCaaS and UCaaS Competitive Strategy Innovation and Leadership Award, the company said.
The award recognizes 8×8 for introducing a cloud-based technology platform that combines comprehensive unified communications as a service (UCaaS) and contact center as a service (CCaaS) capabilities.
Frost & Sullivan Best Practices Awards are given to companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Each year, Frost & Sullivan presents this award to the company that has leveraged competitive intelligence to execute a strategy successfully that results in stronger market share, competitive brand positioning, and customer satisfaction.
8×8 cloud solutions help businesses transform their customer and employee experience. With one system of engagement for voice, video, collaboration and contact center and one system of intelligence on one technology platform, businesses can now communicate faster and smarter to exceed the speed of customer expectations. For additional information, visit www.8×8.com.