8×8, Inc. (NYSE: EGHT), a integrated cloud communications platform, has launched the 8×8 Open Communications PlatformTM, the industry´s most complete portfolio of work-from-anywhere enterprise communications, the company said.
8×8 uniquely brings together the essential elements required in an enterprise communications platform, combining voice, team chat, meetings, and contact centers solutions fueled by shared intelligent communications services like AI-driven expert routing and predictive analytics.
As part of the platform launch, 8×8 announced the availability of Communications Platform as a Service (CPaaS) programmable applications and APIs, including SMS and 8×8 Video, for organizations to extend and customize 8×8 and third-party applications and workflows, and 8×8 Voice for Microsoft Teams, the enterprise-class global cloud telephony solution that is the first to fully integrate with Microsoft Teams without changing the experience for end users.
The 8×8 Open Communications Platform accelerates digital transformation initiatives and strengthens business responsiveness and resilience by providing secure, scalable and extensible capabilities that are required for organizations to create unique employee and customer experiences at scale.
8×8 is transforming the future of business communications as a Software-as-a-Service provider of voice, video, chat, contact center, and enterprise-class API solutions powered by one global cloud communications platform. 8×8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time business analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business. For additional information, visit www.8×8.com,