1stPoint Communications and i-Comm Connect have announced a strategic partnership whereby 1stPoint will resell TACTAL, i-Comm´s patented WebRTC calling solution that enables 1stPoint´s customers to receive phone calls directly from their web site, the company said.
1stPoint intends to deploy the product to both its enterprise client base, which includes verticals such as financial services, legal services, insurance, entertainment, light manufacturing and distribution, as well as its small-to-medium business customers through its WebSite Source (“WSS”) business unit.
i-Comm´s browser-based calling solution is easy to deploy and empowers businesses to leverage their Internet presence by adding real-time, cost saving communication services. Key features include web-based toll-free call buttons, visual IVR menu, powerful analytics and integrations with CRM solutions to elevate and manage the customer experience.
1stPoint Communications provides its clients a new way to work through its collaboration tools, text messaging, voice, data, mobility and Internet services.
i-Comm Connect is a cloud service provider offering a platform for real-time multi-channel communications. As a market leader, our focus is on developing cutting-edge technology (Patents: USA, Japan, & Canada) and driving the shift to innovative online customer engagement solutions.